Innovative, highly motivated, Systems Support Specialist with over 10 years technical and customer support experience with a track record of achieving customer satisfaction through effective resolution of problems and delivery of system improvements.

ITIL and Prince II certified with exceptional leadership, presentation, communication, motivational and organisational skills. Experience in working under pressure, utilising analytical skills to provide first class diagnostics across a wide range of software & hardware.

Constantly improving own knowledge to keep abreast with new evolving technologies. Looking for a permanent role with potential career progression within the business.